Phone: 903-846-2311 or 800-794-2919
Report an Outage: 877-707-2232
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Be Prepared for Winter Storms

Winter storms can bring freezing rain, ice, snow, high winds, or a combination of these conditions.

They can cause power outages that last for days.  Planning and preparing can help you manage the impact of a winter storm and keep you and your family safe.

A sustained power outage can have a significant impact on people who require electricity to power medical equipment, so make sure that you have a plan to take care of yourself and your family during an outage.

The Federal Emergency Management Agency (FEMA) offers this booklet to help you prepare.

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